A Teacher with an Expertise in Teaching Essay -- philosophy of educatio

Expertise in Teaching When asked to name the teachers who have had the greatest positive impact on us, we tend to name those who were warm, energetic, enthusiastic, organized, impartial, and competent in their field. Expert teachers employ all of these traits, and, as the text states, are "experienced" and "effective" and have "developed solutions for common classroom problems" (Woolfolk, 2001). I chose to interview my fourth grade teacher, Mr. Mendez, because he not only demonstrates expertise in teaching, but also has created a fun and proactive learning environment, which I hope to emulate in my future classroom. In order to teach effectively, the teacher must have a strong knowledge base of the material (Woolfolk, 2001). Mr. Mendez feels confident teaching all areas of the curriculum. A teacher who does not feel comfortable in his or her ability presenting a certain aspect of the material would most likely have difficulty relating the material to children. Specializing in a subject is not only important for advanced knowledge base, but for practicality as well. Mr. Mendez noted that having different teachers specializing (and teaching) in different areas of the curriculum saves time in lesson planning: students visit another classroom for science, for example. This arrangement also offers him an opportunity to meet with other students. Expert teachers are also instrumental in motivating all students to learn (Woolfolk, 2001). When a student lacks motivation to learn or do work, these experts scout out ways to encourage learning. Mr. Mendez holds his fourth grade students accountable for getting their work in and in on time. The students are given choices as to whether to redo homework for a better grade, thus grantin... ... such abilities. Analyzing Mr. Mendez's comments, I have come to the conclusion that expertise in teaching develops after some time and practice, but is mainly a product of patience, and an understanding of children. Expert teachers are aware of how each individual learns, and is attune to every unique learning style. Preparation is key to establishing teacher quality (Woolfolk, 2001). Expertise in teaching is not a terminal state: methods and styles must continuously be altered to accommodate for each new influx of students. Thus, expert teachers are flexible. However, teachers can develop their expertise by listening to students, offering feedback, noticing effective individual learning styles, and understanding the ways in which each student is unique and special. Works Cited Woolfolk, Anita. (2001). Educational Psychology. (9th ed.). Boston: Allyn and Bacon.

Nordstrom Retailing Management Answers

Retailing Management – Case 31 Customer Service and Relationship Management at Nordstrom 1. What steps does Nordstrom take to implement its strategy of providing outstanding customer service? To begin with, Nordstrom employees treat customers like royalty. Customers are even at the top of Nordstrom’s so-called organization chart. All lower levels work towards supporting the salespeople, who in turn work to serve the customers. Salespeople are given personalized business cards to help them build relationships with customers.They are not tied to their respective departments but to the customers, this turns their salesperson a â€Å"personal shopper† of the customers. This opportunity to sell departments enables salespeople to maximize sales and commissions while providing superior customer service. Despite all the efforts in making sure customer satisfaction is met, it starts from the employees. Nordstrom employees are treated almost like the extended family. They are treated like businesspeople and empowered to make independent decisions. Overall, Nordstrom delivers good quality product with good service. 2.How do these activities enable Nordstrom to reduce the gaps between perceived service and customer expectations, as described in Chapter 18? Nordstrom’s policies focus on the concept of the â€Å"Life –time Value of the Customer. † Their service goes above and beyond what other retail stores can offer. Even if little money is made from the first sale, the lifetime value of a customer is calculated, and the positive dollar amount of a loyal customer is staggering. A customer can expect equal level of respect from all departments from each employee. They will also experience a â€Å"personal shopper† who can help them with which product to purchase. . What are the pros and cons of Nordstrom’s approach to developing a competitive advantage through customer service? The number one pro is customer loyalty, be cause of Nordstrom’s above and beyond customer service; customers come back for the good quality products and to the experience of good salesperson. Because of customer loyalty, Nordstrom realizes huge revenue from repeat customers. And another pro is having a great employee; Nordstrom empowers their employees to be individual businesspeople who can make their own decisions within the stores. Because of this, Nordstrom’s hrinkage or loss due to theft and record-keeping errors is under 1. 5% of sales—roughly half the industry average. The only con is the loss money from returns or refunds. Nordstrom’s policy concept of â€Å"Life-time Value of Customers,† sometimes brings them to loss revenue or even negative revenue. Some customers may even abuse the fact of how easy it is to return merchandise even if it was heavily used. But the weight of a positive dollar amount of loyal customer versus loss revenue is heavier. And therefore there isn’t r eally a con to how Nordstrom caters to their customers and as well as employees.

What Makes A Civilization - 1508 Words

Amongst the three books we’ve read and discussed the key similarity between them are civilizations. Starting from the beginning leading to the highest point in progress, then the quick downfall, The only difference is their point of view and what they thought civilization was based on the material they’ve collected and others work they’ve reviewed. So I’ll start with the question, â€Å"What is civilization?† civilization is the stage of human social development and organization that is considered more advanced. With that in mind each of these authors show a different insight into this development. Paul Kriwaczek shows civilization in the perspective that everything is a version of playing, and he puts it simply. The beginning, the middle and highest point, then the end. Fredy Perlman retells the ancestries, and progress of civilization perceived as the organized self-enslavement and self-alienation of societies. Susan Wise Bauer has the light fact that humanity needs hierarchy in the background of her opinions but tries to keep a more neutral point of view. What makes a civilization? There are about 10 things that make up civilization, here are 5 and I will go more in-depth with them at a future period in this review: Development of literacy, religion, economic classifications, social classes, and forms of government. Beginning with the positives of civilization, the improvement of agricultural science. Kriwaczek describes the hardships people had to overcome to produce foodShow MoreRelatedEssay about Lord of the Flies by William Golding1325 Words   |  6 PagesCivilization can be destroyed as easily as it is created.   Without the walls of society, humans are capable of committing actions that they would have never thought possible.   Lord of the Flies focuses on a group of boys who are alone on an island without authority. 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